Aaron Alston

I have been a member of Hudson's since the mid 90's and a client of Aaron's for the last few years. He has always been available and informative and guided us through the several year process of transitioning to retirement in a respectful (of our wishes / needs etc) and thoughtful (of market influences / Centrelink requirements etc) way. Prior to Aaron Chris Wren guided us to maximise all we could in preparation. We are always grateful to both of them for the comfortable retirement (semi for me) we are enjoying.

I have had a life insurance policy with AIA since December 2010 that was set up by Hudson. Aaron has been my adviser since he began working there. I am a farmer, and 2024 was the worst drought that I have experienced in my fifty-one years of farming. This, combined with the steeply increasing life insurance premiums as I age, meant that I had to decide to significantly reduce my sum insured. I discussed this with Aaron and formally reduced the sum insured before the due date for the policy to renew. As a result, I would save over $13,600 in premium paid. This was very important to me due to the massive cost the drought is having on our farm business this year. Since the policy started, I have had a direct debit set up and AIA deduct the payment from my bank account when it is due to renew. I made sure that there was only enough money in my bank account to pay the reduced premium on the due date. To my horror I found that on the due date AIA had ignored my reduction in the sum insured and overdrew my bank account by over $13,600. Despite me calling and then emailing AIA, asking them to refund me the money they had taken from me without authority, they would not. I contacted Aaron asking for his help with this. He put in a big effort to convince AIA that they needed to do the right thing and repay the money to me. After he sent them a very well written formal complaint, the money was in my bank account within hours. (This was 42 days after they had originally taken it from me). I appreciate very much what Aaron has done to help me with this and would highly recommend him as an adviser.

Aaron has been our advisor for a number of years now.

He has great knowledge on international and National events that could impact upon the financial decisions we are considering.

Aaron also has sound knowledge on our insurance and superannuation products and I always feel confident in his recommendations.

Aaron is a professional with excellent industry knowledge. He is meticulous in his approach and listens to your needs. He displayed patience explaining and was always polite. He's a kind genuine and helpful man. Highly recommend.